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Data Operations

What We Do

Information Technology’s Enterprise Data Operations (EDO) Team members are experts in database administration. The EDO team builds, hosts and supports enterprise resource applications and provides opportunities for the campus community to interface with these applications.

The EDO team offers the following services for the campus community:

Database Design

The EDO team helps campus entities build great databases.

Documentation

The EDO team properly and timely documents each database.

Database Management and Issue Resolution

The EDO team manages all database servers and hardware. They timely resolve database issues such as: locking, timing out and trigger errors.

Back up and Recovery

The EDO team secures all IT supported databases by building in and testing proper backup and recovery procedures. The EDO team develops and maintains disaster recovery plans for each database.

Upgrades

The EDO team performs routine upgrades to all databases.

Oracle Campus License

Information Technology has an Oracle site license which the EDO team uses to provide hosting services. With a site license, the University can avoid high costs that come with growth and system upgrades and departments can avoid expensive, individual licenses.

Real Application Clusters (RAC)

The EDO team uses Real Application Clusters (RAC) and educates the campus community about the advantages of the RAC environment. Real Application Clusters software unites the processing power of multiple, interconnected computers into a single, robust computing environment.

Advantages of RACs include:

  • High availability
  • Improved response time
  • Transparency
  • Scalability over single instance systems

Let Us Help You

The EDO team will:

  • Design and document your database
  • Resolve your database issues (i.e. locking, timing out and trigger errors)
  • Back up and recover your data
  • Upgrade your database

Contact Information

Email: doug.garrett@usu.edu
Phone: (435) 797-2635

Location

The EDO team is located in room 322 of the Science, Engineering and Research (SER) building.




Utah State University Information Technology