Knowledgebase (FAQ)

Aggiemail allows students only one account at a time. This means that you should create an account with the name that you want the first time. If you create an Aggiemail account with a name that you do not want it will have to be permanently deleted in order for you to create another account.

To view the options available in AggieMail visit: http://helpdesk.usu.edu/aggiemail/

Before you create an account we recommend changing your preferred name in the banner system. This will allow the banner system to choose an email name for you that is closer to what you want.

To change your preferred name, log into the banner system using your A-number:

1. Click the Personal Information link.

2. Click the Change Your Preferred First Name link.

3. Enter the first name (only your first name) that you wish to be called and click the submit button.

To create an Aggiemail account:

1. Go to the Personal Information tab in Access

2. Click the Aggiemail link.

3. Read through the agreement and click I agree (if you agree to abide by the terms).

4. Choose one of the computer generated email addresses from the drop-down list 

5. Click the submit button.

Sometimes the email address that you choose will be already chosen by someone else. If this is the case you will have to choose a different name and click submit again.

Now is the best time to update your preferred email account that USU will use to send you emails. If you wish to change your preferred email address to the newly created Aggiemail account, click the update button.

Note: You must wait at least one minute to allow the Aggiemail server to create an account for you.