Services [A-Z]

Administration & Policies

• Full SLA Request Form
• History of Information Technology
• IT Policies
• Student Job Descriptions
• Student Pay Levels
• Student Technlogy Fee

Banner / Access

• Access / Banner ID Lookup
• Banner for Faculty
• ePrint
• Java v5.0 - Download
• Report Banner Problem

Classroom Resources

• Adobe Connect (Breeze)
• Computer Lab Reservations
• iClickers
• Technology-Enhanced Classrooms

Communications

• Cell Phones
• Email & Phone Search
• Long Distance Authorization Form
• Long Distance for on-campus housing
• Telecom & Data Request Form
• Telephone Calling Card Form
• Telephone Conference Call Form
• Telephone Disconnect Form
• Telephone Information
• Telephone Service Application for On-Campus Housing
• Telephone Trouble Ticket Form
• Voice Mail Information

Course Management

• Adobe Connect (Breeze)
• Banner for Faculty
• Blackboard Vista
• Computer Lab Reservations
• Faculty Assistant - Classlists
• Interim Progress Reports
• Multiple Choice Scantron Tests
• Syllabase

Email

• Aggiemail - How to create an account (Students) - Video
• Aggiemail - How to migrate your cc.usu.edu address book to Aggiemail
• Aggiemail - Web Login (Students)
• Aggies - Account Activation and Migration Form (Faculty & Staff) - PDF
• Aggies - Exchange Email Information (Faculty & Staff)
• Aggies - Web Login (Faculty & Staff)
• Aggies Exchange Email Request Form (Faculty & Staff) - PDF
• cc.usu.edu Email Account Maintenance
• Departmental Email Nickname
• Email & Phone Search
• Mailing List Setup
• New Email Systems
• Request an Aggies Email Account
• Roaming Email Users
• USU Bulk Email
• USU Mailing Lists
• WebMail - Web Login
• WebMail Plus Discontinued

Getting Started

• Desktop Essentials
• Getting Started Checklist - Faculty & Staff
• Getting Started Checklist - IT Professionals
• Getting Started Checklist - Students
• IT Technology Guide - PDF
• Securing Your Computer
• Technology Tutorials
• USU Campus Map

Hardware

• Hardware Repair Policy
• Find Your Computer's Physical Address
• Hardware Repair / Software Installation Rates
• Service Level Agreements
• USU Dell Website

Networking

• Cache Valley ISPs
• Connecting 101
• Data Jacks
• Departmental IP Request
• Dialup Announcement
• Disabled Data Ports
• Find Your Computer's Physical Address
• Find Your PDA's Physical Address
• Guest Access Code for Wireless Internet
• Internet Facts
• Join IT Mailing Lists
• Kiosks
• Network Infrastructure Map
• Network Monitoring Tools
• Reconnect Fee
• Request Hostname Alias
• Request Housing IP Address
• Request Mobile IP Address
• Request Office IP Address
• Steps to Take if Your Port Has Been Disabled
• USU Wireless Networking
• VPN
• Wireless Areas - PDF

Online Resources

• Adobe Connect (Breeze)
• Blackboard Vista(WebCT)
• Computer and Information Literacy
• Library Online Databases
• Syllabase

Security

• Disabled Data Ports
• File Sharing
• Firewall
• McAfee Antivirus Software (on-campus)
• Network Security
• Passwords
• Reconnect Fee
• Securing Your Computer
• Steps to Take if Your Port Has Been Disabled
• Windows Server Update Services - Windows Updates

Software

• Desktop Essentials
• McAfee Antivirus Software (on-campus)
• Software Site Licensing
• Supported Software

Support

• IT Service Desk
• Assistive Technology Learning Center
• Banner & VMS Accounts
• Departmental Service Level Agreements
• Equipment Check Out
• Hardware Repair / Software Installation Rates
• Kiosks
• Office Appointments
• Service Level Agreements
• Supported Software
• Technology Tutorials
• Technology-Enhanced Classrooms
• USU Campus Map
• USU Card Office
• USU Computer Labs

Training & Development

• Computer and Information Literacy