Supported Software
Supported & Partially Supported Software
Service Desk consultants support the software listed in the table below.
Supported Software - consultants exhaust their resources to answer questions and resolve issues.
- Help Desk staff have a working knowledge of this software or operating system.
- You may be referred to a specialized consultant.
Partially Supported Software
- consultants will use their knowledge and resources to best answer your question.
- The Service Desk staff have knowledge of this software or operating system but may not have the resources available to answer in-depth questions.
- You may be referred to a specialized consultant to receive the most knowledgeable assistance.
| Manufacturer |
Title |
Operating System |
Supported |
| Adobe |
|
|
|
| |
Acrobat 7.0 |
PC/Mac |
Yes |
| |
Acrobat Reader |
PC/Mac |
Yes |
| |
Photoshop CS |
PC/Mac |
Partially |
| Corel |
|
|
|
| |
QuattroPro 11 |
PC |
Partially |
| |
QuattroPro 12 |
PC |
Partially |
| |
QuattroPro X3 |
PC |
Partially |
| |
WordPerfect 11 |
PC |
Yes |
| |
WordPerfect 12 |
PC |
Yes |
| |
WordPerfect X3 |
PC |
Yes |
| Macintosh |
|
|
|
| |
OS 10 |
Mac |
|
| McAfee |
|
|
|
| |
VirusScan |
PC/Mac |
Yes |
| Microsoft |
|
|
|
| |
MS-DOS 6.22 |
PC |
Yes |
| |
MS-DOS 7.0 (OS) |
PC |
Yes |
| |
Windows - 98 and higher |
PC |
Yes |
| |
Word XP/2000 |
PC |
Yes |
| |
Word 2003 |
PC |
Yes |
| |
Access XP/2000 |
PC |
Partially |
| |
Access 2003 |
PC |
Yes |
| |
Excel XP/2000 |
PC |
Partially |
| |
Excel 2003 |
PC |
Yes |
| |
Excel 20003 |
PC |
Yes |
| |
Internet Explorer 6.0 |
PC |
Yes |
| |
Outlook XP/2000 |
PC |
Partially |
| |
Outlook 2003 |
PC |
Yes |
| |
Outlook Express |
PC |
Yes |
| |
PowerPoint XP/2000 |
PC |
Partially |
| |
PowerPoint 2003 |
PC |
Yes |
| Netscape |
|
|
|
| |
Browser |
PC/Mac |
Yes |
| Mozilla |
|
|
|
| |
Firefox |
PC/Mac |
Yes |
| |
Thunderbird |
PC/Mac |
Yes |
| VMS |
|
|
|
| |
Mail |
PC/Mac |
Yes |
| |
Personal Web Pages |
PC/Mac |
Yes |
| |
General VMS Questions |
PC/Mac |
Yes |
| Other |
|
|
|
| |
SAS |
PC/VMS |
Partially |
| |
SPSS |
PC/VMS |
Partially |
| |
Tera Term Pro (Telnet) |
PC/Mac |
Yes |
| |
WS FTP |
PC/Mac |
Yes |
If you would like the Service Desk to support a particular software program or operating system, submit your request for review via our contact form.
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