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Utah State University Information Technology

Office Risks

 

 

Do you properly protect YOUR computer?
Let's see if you pass the test!

 

 

Complex operating systems (like Windows and Vista) and application programs (like word processors, spreadsheets, web browsers and email clients) provide unintended opportunities for outsiders to gain control of your desktop or laptop computer. These are the vulnerabilities that prompt vendors to provide security patches and upgrades.

If an outsider gains some control over your computer, you will probably not notice any immediate impact on your ability to do your work. Hackers have realized that there is more to be gained by being quiet and subtle while they get their work done on your computer. The less suspicion they raise, the longer they can continue to use your computer.

 

   
POP QUIZ QUESTION #1:
Are you the only one who wants to use your computer? Y or N

 

You may be surprised at the variety of things that hackers will do with your computer:

  • install a "keylogger" that monitors your keystrokes, keeping track of things you type that look like some sort of authentication sequence (username/password, bankcard/PIN, BannerID/PIN, Name/SSN, etc) and will periodically report that information back to some home base somewhere else in the world.
  • scan your stored files (documents, email messages, temporary files, web browser cache, etc) for similar authentication sequences and report home.
  • scan your email messages and addressbook for email addresses to send home for spam list building.
  • cripple or disable your virus protection or spyware protection or automatic patching.
 
  • use your computer to send spam, phishing or virus email messages.
  • use your empty disk storage as a drop-site to share pirated software, games, music or video - some of it could be pornographic.
  • use your computer as a jumping point to gain access to other computers within the USU network
  • launch a distributed denial of service attack on a victim (this is a coordinated attack from many computers - maybe thousands so that each attacking computer isn't generating a really noticeable amount of network traffic).
  • install a proxy server that allows outsiders to use your computer as a relay making their attack on others look like it is from you.
  • password guessing attacks directed at other computers.
  • they are always finding more tricks.
   

 

 

   
POP QUIZ QUESTION #2:
How many of these hacker tricks surprised you?

 

 

So, how do they gain access to your computer in the first place?

    1   A known but unpatched vulnerability in your computer operating system. USU's network is continually being scanned and probed for computers that have unpatched or out-of-date software or operating systems. When they find a way in, they quietly enter and begin their work. Some scans and probes we can detect and interrupt, many we can't.   3   Unused special-purpose services that have been left on or available on your computer during installation. The prevailing strategy of vendors has been to turn on all their neat services so that they will be ready in case you ever need them. But services that you don't need, or don't even know about, are just services that hackers can use against you. Do you need to share the files on your computer with other computers? Do you need to allow FTP access from outside? Do you need.... All of these services should be turned off by a knowledgeable system administrator if you don't need them.  
       
     
  2   A vulnerability in one of your application programs. These vulnerabilities often require you to use that program to open a file containing exploit code for that vulnerability. A Word document, Excel Spreadsheet, Powerpoint presentation or even what is purported to be a simple image file could all contain macros or executable code that will do something that you don't want, don't expect and don't even recognize, on your computer.  
     
     
  4   Exploratory web browsing. There are all sorts of enticements to click on stuff that is really designed to gain control of your computer. There are even websites that will give you something bad as soon as you get there. Your web browser needs to be configured to be suspicious, to refuse to do some of the fancy stuff, or at least ask you each time first. And then you need to be cautious about what you approve.  
     
     
     
  5   Likewise, unexpected email can bring the same hazards. USU's email firewall blocks over 95% of incoming email these days, but there are always new tricks being used to sneak some mischief through. You need to think of the email firewall not as your protection from mischief but just as your protection from the overwhelming quantity of it. You must still be cautious and skeptical of unexpected messages. Unfortunately, this skepticism needs to extend to some of the forwarded messages from your more naive friends.
   
 

 

 

 
   

POP QUIZ QUESTION #3:
How many ways could a hacker get into your computer:

 

What can you do to protect your computer, your information, and the university's information

 
  • Be sure your computer has the ongoing support of a computer technology expert, either yourself or your departmental guru or the IT Service Desk, to keep the operating system and applications patched and up to date. (If you have a local guru, ask for a comforting explanation of how your needs are being met.)
  • A firewall should be installed and configured appropriately for the uses you will make of the computer.
  • Unneeded system services should be shut down.
  • Do not store confidential or identifying data on your hard disk or portable storage devices (floppies, CDs, thumbdrives, PDAs) after your need for the data has been met. And remember that simply deleting a file doesn't really mean that it is gone from your storage.
  • Your access (and the administrator's access) should be protected by a strong password. Here are some tips about creating and using a strong password from our friends at Stanford University. For a hacker, an "easy to guess" password is one that is in his list of millions of passwords. He can set another computer to work overnight testing lots of passwords on your computer, and that brings me to another recommendation:
 
  • A cold computer is a secure computer. If you don't want your computer to provide after-hours services to others on the internet, turn it off at the end of your work day! It will save power, too, and will not harm the hardware.
  • Even though the internet connection is a major avenue for misuse of your computer, don't neglect the physical security of your computer. An unauthorized person at the keyboard or an unlocked door or window can result in a loss of stored confidential information or hardware.
  • Be an internet skeptic! Don't fall for those too-good-to-be-true enticements on web pages and in email.

POP QUIZ QUESTION #4:
Which is the most important thing you can do to protect your computer?

 

 

Let me repeat the take home lesson from all this:

 

With the increasingly complex and hostile environment on the Internet, your goal of using your computer to get your job done must be matched by an equal goal to insure that your computer is NOT used by others to accomplish their mischief.

Don't put your private information and job security as well as the university's resources, information and reputation at risk!

 

 

POP QUIZ QUESTION #5:
If your computer does what you want it to do, is that good enough? Y or N

 

 

Where is the "Submit" button?

There isn't one.    If you've read everything carefully, I'm sure you got all the answers right!

 

 




Utah State University Information Technology