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The Five (IT Strategy) Questions

  1. Whom DO we serve and what do they need to do?
  2. What services DO we provide so they can do what they need to do?
  3. How DO we know we are doing a great job?
  4. How DO we provide the service?
  5. How DO we organize?

Five More Questions

Substitute DO with SHOULD.

Download a printable copy of The Five Questions