Information Technology Vision Statement

Be "better" than any other higher education Information Technology organization in the country.

"Better" Means

Be Experts

Develop deep, deep knowledge in your areas of responsibility. Know your stuff and be confident in your explanations and advice.

Be Creative Problem Solvers

Be thorough in your analysis and evaluation so that both the problems and solutions become clear whether they were obvious or not.

Be Resourceful

Always find a way to make positive things happen for people that turn to us for assistance. Knock it out of the park for them and they will rely on us over and over.

Create Tight, Well-Oiled Processes

Make it simple for the user. Keep the complicated parts close to the center where the greatest expertise is maintained.

Create Well-Written Communications

100% accurate, clear, concise. Make sure that people understand the importance of paying attention to the message. Even if the reader won't like the information, make sure it is helpful and valuable.

Be Relationship Builders

Service is our entire purpose. Our relationships with the people we serve will determine their perspective about our organizational value.

Be One Team

Perceptions about us individually reflect on the entire Information Technology organization. Help each other be successful.

Be Relentlessly Optimistic

We can always find a way. Setbacks are NOT failures; they give us better perspective and more clarity.