How to Communicate Your Web Needs with the IT Web Team

We're here to make managing your website easier than ever. As your dedicated full web support team, we handle everything from routine updates to complex projects, allowing you to focus on what you do best. With our expertise and collaborative approach, we'll ensure your website is a powerful tool that supports your goals and effectively communicates your message.

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Page Updates

How to take care of day to day updates on your site

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Page Creation

Creating a new page from scratch? Let us help!

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Large Scale Projects

Site redesigns, major events, new subsites... we've got you covered!

Other Services We Provide

Page Redesigns
Breathe new life into your existing pages. We'll refresh layouts, optimize content, and enhance visuals to create a more engaging and modern user experience.

Site Organization
Ensure your website is intuitive and easy to navigate. We'll help you restructure content, improve menus, and create clear pathways for visitors to find what they need.

Understanding Your Analytics
Uncover valuable insights about your website's performance. We'll help you interpret your analytics data, identify trends, and make data-driven decisions to improve your site's effectiveness.

User Research and Heatmapping
Gain a deeper understanding of how visitors interact with your website. We'll conduct user research and heatmapping analysis to identify pain points, optimize user flows, and enhance engagement.

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What We Can't Help With

While we would like to consider ourselves web wizards, there are some things that still lay outside our realm of magic. Here are a few things that our team unfortunately can't control or assist with.

  1. Updates to the Main USU Directory: Updates to this directory can be handled by individual employees, department directory managers, and your business services staff members. For more information about updating the directory, please vist directory help.
  2. Social Media: Our team does not have access to any university social media accounts and therefore can't be of service for your social media postings.
  3. Graphic Design: While we do assist with cropping and optimizing images for use on the web, we are not a graphic design shop. Please work with the UMAC office for official university logos. For other graphic design elements, please work with your departmental marketing team.
  4. External Services/Portals: The IT Web Team only has access to university websites inside of the Modern Campus CMS. For assistance with external services (e.g. MyUSU, Mailchimp, Qualtrics), please reach out to those support teams.
  5. Read Minds: We have lots of amazing people on our team with extraordinary talents but sadly, we are still mastering the power of mind reading. When sending in requests, please provide the URL of the page you are wanting to update as well as specific details that might not be obvious.